Who We Are
Sofa Upholstery Shop is a small sofa upholstery workshop based in Dubai, United Arab Emirates. Our workshop is at Warehouse 7, Al Quoz Industrial Area 3, Dubai, UAE, and you can reach us on +971 52 443 2655. This policy explains, in plain language, what information we collect when you ask us for a quote, how we use it, and how you can ask us to delete it.
What the Quote Form Collects
When you send us a quote request through the form on this website, we collect only the details you choose to provide. That normally includes your name, your phone number, and your email address, together with your message about the sofa or seating you would like reupholstered, repaired, or made. If you choose to attach photographs, we also receive those photos, which help us understand the condition, size, and fabric of your piece before we reply.
How We Use Your Information
We use the information from the quote form only to reply to your enquiry and to prepare a quote. That means we may use your name and contact details to discuss your sofa, ask a follow-up question, arrange an inspection or collection, and explain fabric choices, timing, and price. We do not use quote-form details for any other purpose, and we do not add you to a marketing list because you asked for a quote.
Where Your Information Is Stored
Quote-form submissions are stored in this website’s inbox, including through the Flamingo message store used by our contact form. Only our small workshop team can access those messages, and access is limited to the people who need to reply to your enquiry.
Sharing and Marketing
We never sell your personal information, and we never share it with other businesses for marketing. We do not pass your name, phone number, email address, photographs, or message to advertisers or marketing companies. Your details are used within our workshop only, for the quote you requested.
Cookies in Plain Terms
Cookies are small files that a website asks your browser to store on your device. This site may use cookies to keep the website working properly, remember basic preferences such as your language or display settings, and understand in general terms how visitors use the site. You can delete cookies or block them in your browser settings at any time, although some parts of the website may then not work as smoothly.
How Long We Keep Your Information
We keep quote-form messages only for as long as needed to reply to your enquiry and, where a job follows, to complete that work and answer any related questions. If you would like a message deleted sooner, please ask us using the contact details below.
Deletion Requests and Your Rights
You may ask us at any time for a copy of the personal information we hold about you from a quote request, ask us to correct it, or ask us to delete it. To make a request, email [email protected] and tell us the name and phone number or email address you used in your original message, so we can find the right enquiry. We will deal with your request promptly and confirm once it has been completed.
Contact Us
If you have any questions about this policy or about your personal information, please contact Sofa Upholstery Shop, Warehouse 7, Al Quoz Industrial Area 3, Dubai, UAE, by phone on +971 52 443 2655 or by email at [email protected]. We may update this policy from time to time, and the current version will always be published on this page.